Terms of Service
Last updated: 22 August 2026
Welcome to ARTÈ Boutique. These Terms of Service govern your use of our website, online store, products, services, and any purchases made from ARTÈ Boutique.
By accessing our website or placing an order with us, you acknowledge that you have read, understood, and agreed to these Terms of Service.
1. About ARTÈ Boutique
ARTÈ Boutique offers carefully selected handcrafted, handmade, and artisan-inspired products, including bags, accessories, footwear, and other lifestyle pieces.
Our products may be made using natural, locally sourced, and traditional materials such as abaca, sabutan, pandan, buri fiber, tikog, buntal, and other materials.
Because of our products are handmade, each piece may have slight variations in color, texture, pattern, weave, size, or finish. These variations are natural characteristics of handcrafted products and are part of their unique charm.
2. Product Information
We make every reasonable effort to ensure that product descriptions, photographs, measurements, colors, prices, and other information displayed on our website are accurate.
However:
- Actual colors may vary slightly depending on your device or screen settings.
- Handmade products may have natural variations.
- Measurements may have minor differences due to the handcrafted nature of the products.
- Product availability may change without prior notice.
- ARTÈ Boutique reserves the right to correct errors or inaccuracies in product information.
The photographs shown on our website are intended to provide an accurate representation of our products. Minor differences between the photograph and the actual item do not necessarily constitute a defect.
3. Orders and Acceptance
When you place an order with ARTÈ Boutique, you are submitting a request to purchase the selected products.
An order is considered accepted once ARTÈ Boutique confirms the order and, where applicable, payment has been successfully received.
ARTÈ Boutique reserves the right to cancel or refuse an order in circumstances including, but not limited to:
- Product availability issues
- Pricing or listing errors
- Suspected fraudulent or unauthorized transactions
- Incorrect customer information
- Failure to complete payment
- Circumstances beyond our reasonable control
If an order is cancelled after payment has been received, any applicable refund will be processed through the appropriate payment method.
4. Prices and Payment
All product prices displayed by ARTÈ Boutique are subject to change without prior notice.
The price applicable to your purchase is the price displayed at the time your order is confirmed.
Customers are responsible for providing accurate payment and billing information.
ARTÈ Boutique is not responsible for delays or issues caused by incorrect payment information supplied by the customer.
5. Shipping and Delivery
ARTÈ Boutique will make reasonable efforts to process and dispatch orders within the stated processing and delivery timeframe.
Delivery times may vary depending on the customer's location, courier availability, customs procedures, public holidays, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
ARTÈ Boutique cannot be held responsible for delivery delays caused by circumstances outside our reasonable control.
6. Returns and Refunds
ARTÈ Boutique accepts eligible return requests within three (3) days from the date the customer receives the item.
To qualify for a return, the item must be:
- Unused and unworn
- In its original condition
- Returned with all original tags and labels
- Returned with its original packaging and accessories
- Free from stains, scratches, odors, damage, alterations, or signs of use
Items returned after the 3-day period or items that do not meet these requirements may not be accepted.
For complete details, please refer to our Return & Refund Policy.
7. Handmade Product Disclaimer
ARTÈ Boutique celebrates the beauty of traditional craftsmanship.
Natural materials may naturally contain variations in:
- Color
- Texture
- Grain
- Weave
- Shape
- Pattern
- Thickness
- Finish
These characteristics are not considered defects and should be expected when purchasing authentic handmade and handcrafted products.
No two handcrafted pieces may be exactly identical, making each ARTÈ creation unique.
8. Cancellations
Order cancellation requests should be made as soon as possible after placing an order.
Once an order has been processed, dispatched, customized, or specially prepared, cancellation may no longer be possible.
For customized or made-to-order products, cancellation terms may differ and will be communicated to the customer before production whenever applicable.
9. Customer Responsibilities
When using our website or placing an order, you agree to:
- Provide accurate and complete personal, billing, and delivery information.
- Use the website for lawful purposes.
- Not attempt to interfere with the operation or security of our website.
- Not use ARTÈ Boutique content, photographs, branding, or product information without permission.
- Not engage in fraudulent or unauthorized transactions.
10. Intellectual Property
All content appearing on the ARTÈ Boutique website and official business channels, including but not limited to:
- ARTÈ Boutique name and logo
- Product photographs
- Product descriptions
- Graphics
- Designs
- Written content
- Brand materials
- Marketing materials
are owned by or licensed to ARTÈ Boutique and are protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, sold, or commercially used without prior written permission from ARTÈ Boutique.
11. User-Submitted Content
If you voluntarily submit reviews, photographs, testimonials, comments, or other content to ARTÈ Boutique, you grant ARTÈ Boutique permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, subject to applicable law.
You represent that any content you submit is your own or that you have permission to provide it.
12. Third-Party Services
ARTÈ Boutique may use third-party services such as payment processors, delivery companies, website providers, social media platforms, and other service providers.
The use of these services may be subject to their own terms and privacy policies.
ARTÈ Boutique is not responsible for the independent policies, actions, delays, or service interruptions of third-party providers.
13. Website Availability
We aim to keep our website and online services available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
ARTÈ Boutique may temporarily suspend, modify, or discontinue any part of the website or services when necessary.
14. Limitation of Liability
To the extent permitted by applicable law, ARTÈ Boutique shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Privacy
ARTÈ Boutique respects the privacy of its customers.
Personal information collected during purchases, registrations, inquiries, or other interactions will be handled in accordance with our applicable Privacy Policy.
16. Changes to These Terms
ARTÈ Boutique reserves the right to update or modify these Terms of Service from time to time.
Any updated version will be posted on our website with the revised "Last Updated" date.
Your continued use of our website or placement of orders after changes are posted constitutes acceptance of the updated Terms.
17. Governing Law
These Terms of Service shall be interpreted and governed by the applicable laws and regulations of the jurisdiction in which ARTÈ Boutique operates, unless otherwise required by applicable law.
Any disputes arising from these Terms or a purchase from ARTÈ Boutique shall be addressed in accordance with applicable laws and regulations.
18. Contact Us
If you have questions regarding these Terms of Service, our products, orders, returns, or other concerns, please contact ARTÈ Boutique through our official customer service channels.
ARTÈ Boutique
Handcrafted. Handmade. With Heart.
Every ARTÈ piece carries more than craftsmanship — it carries a story of heritage, creativity, and the hands of the artisans who helped bring it to life.